Shipping policy

Nurcanmade ships all over the world.

All the orders will ship from the Uk by Royal Mail standard delivery as I offer free shipping and it is only standard delivery which means you are not able to track your item. But please contact me if you would like to pay extra for trackable shipping.

All the orders are dispatched same day if order is placed before 2.00pm on a business day. Any orders made weekends or bank holidays will be dispatched on the next business day.

Please provide correct email address for your order confirmation or your mobile number for any communication if necessary.

International orders to some countries outside of the UK & the EU may result in additional duties such as fees or taxes. This cost is ultimately determined by your local customs authority. Payment by the  customer may be necessary to let out the order from customs. If the order sent back to me because off not cleared import fees, the customer is responsible to any additional cost, including the cost of returning the parcel back to my studio. 

I am not responsible for any delay in delivery of items ordered of any other matter to the extent that the delay is due to any event outside my reasonable control such as acts of God, fire, flood, war, labour, disputes, lock-outs, riots, strikes, civil commotion, explosion, malicious damage, governmental actions & other similar events.